These are the Terms and Conditions that will apply to your booking one of our events. Please read them carefully as you will be bound by them.

These Terms shall constitute the entire agreement between Luna Wilds and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.

The contract and booking is made with, and services will be provided by Luna Wilds. By booking a retreat, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy and limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.

DAY RETREATS

For all day retreats, an amount made through a payment plan (serving as a deposit) or the full amount per person plus submission of our online booking form is required to complete your booking.

If the booking is made under 28 days before the retreat the full amount is payable (no payment plan option).

Payment should be made in full at least 28 days before the retreat. We will be in touch with you via email close to this time if there are outstanding payments on your booking.

If the full payment is not received by the due date, then your booking cannot be guaranteed and Luna Wilds reserves the right to cancel your booking and forfeit your deposit.

WEEKEND RETREATS

For all Weekend retreats, a non-refundable deposit per person plus submission of our online booking form is required to complete your booking.

You may book an event with a deposit (down payment) until 28 days prior to the retreat start date, after which full payment is required to secure your spot (if any are still available).

The remaining balance of your retreat payment is due 28 days before the retreat begins. We will notify you of the balance due date after your deposit has been processed.

If the final balance is not received by the due date, then your booking cannot be guaranteed and Luna Wilds reserves the right to cancel your booking and forfeit your deposit.

Please note deposits made on all bookings are non-refundable and non-creditable due to the requirement to purchase non-refundable and non-transferable essentials on your behalf to secure your spot on the retreat.

In the unlikely event that the event is cancelled we shall refund all payments made.

REFUND / CANCELLATION

We understand that unexpected events can arise that can affect your plans.

If you cancel more than 28 days before the event start date, you may request a partial refund (less a cancellation fee equal to the deposit).

All event payments become non-refundable less than 28 days before the retreat start date.

Dry hire / group / party bookings are secured with a non-refundable 50% deposit.

FINAL PAYMENTS

For all events, the payment of the FINAL balance of the event price is due 28 days prior to the retreat start date in the currency advertised.

If a booking is made within less than 28 days, your deposit including full payment will be required at your initial sign up.

We will be in touch with you via email close to this time if there are outstanding payments on your booking.

FITNESS & HEALTH

Clients are advised not to undertake Yoga without first seeking medical advice if they have concerns over their physical condition. We reserve the right to refuse access to any client if, in our absolute discretion, we consider the health of the individual concerned may be endangered by the use of such facilities.

It is the client’s responsibility to inform the teacher of each class they attend if they have any injuries or health conditions (including pregnancy, suspected pregnancy or childbirth within the preceding three months).

LIABILITY LIMITATION

It is the client’s responsibility to ensure he/she is capable of undergoing the routine of exercises or postures provided by any programme which he/she follows or class which he/she attends. Clients accept the risk of injury and are advised to consult their doctor prior to beginning any session.

We accept no liability for loss or damage to property of clients or for injury to clients on the premises except insofar as such loss, damage or injury is by law incapable of exclusion.

Clients agree that neither they nor their heirs, assigns or legal representatives will sue or make any other claim of any kind against Luna Wilds or any of its teachers in respect of any loss or damage which they may suffer or incur at Luna Wilds or as a result of attending a class, whether caused by negligence or otherwise, save only to the extent that liability in respect of such loss or damage may not be excluded or limited by law.

PERSONAL BELONGINGS

Personal belongings are brought onto the premises at the client’s own risk and we do not accept liability for any loss or damage whatsoever to such items.

SAUNA AND ‘COLD DIP’ POLICY

Individuals with cardiovascular conditions or problems (hypertension/hypotension), congestive heart failure, impaired coronary circulation or those who are taking medications which might affect blood pressure should exercise extreme caution when exposed to prolonged heat. Heat stress increases cardiac output and blood flow in an effort to transfer internal body heat to the outside environment via the skin (perspiration) and respiratory systems. If using a pacemaker or defibrillator, please discuss risks involved with your physician

Individuals who are using prescription drugs should seek the advice of their personal physician or a pharmacist for possible changes in the drug’s effect when the body is exposed to elevated temperatures. Some medications including diuretics, barbiturates, and beta-blockers and others may impair the body’s natural heat loss mechanisms. Some over the counter drugs such as antihistamines may also cause the body to be more prone to heat stroke.

Pregnant women should consult a physician before using the sauna because foetal damage can occur with a certain elevated body temperature.

If you have had a heart attack in the last 6 months please seek medical advice prior to using the sauna or ‘cold dip’

If you have severe arterial disease please seek medical advice prior to using the sauna or ‘cold dip’

An individual that has insensitivity to heat or cold should seek medical advice before entering the sauna or ‘cold dip’

Sauna and 'Cold Dip' are understood to be used at the client's own risk.

VISITOR STANDARDS AND BEHAVIOUR

Site Specific Rules are available on the section of our website relating to the Site and are provided withconfirmations of booking. You will also be provided with Site Specific Rules on arrival at the Site. Site Specific Rules contain important information about your stay with us. Please ensure that you and your party read the Site Specific Rules carefully prior to booking and on arrival.

OUR RIGHT TO EVICT

We may terminate our contract with you and ask you to leave your Accommodation and the Site immediately (without any compensation being payable) if:

(a) we consider that you or your party have committed a serious breach of these terms and conditions;

(b) we consider that your or your party’s behaviour endangers the safety of our visitors or staff;

(d) you or your party cause an unreasonable amount of damage to the property or its contents; or

(e) you exceed the maximum occupancy limit for your Accommodation.

SITE LOCATION

Our site located in a rural area and it is important that you and your party do not interrupt or endanger the livelihood of those working at the property or on the surrounding land or in the surrounding buidlings.

Bats and other wildlife may be present. Any disturbance caused by wildlife should be reported to us immediately and reasonable steps will then be taken to assist. Please remember that bats are a protected species and it is illegal to interfere with them or their habitat.

ACCOMODATION

You must only use the Accommodation for the purposes of your holiday. You must not use the Accommodation for any other purpose, including without limitation for any business purposes, without our prior written consent.

You must keep the Accommodation and any contents clean and tidy and leave them in the same condition as when you arrived.

You must not use the Accommodation, or allow it to be used, for any dangerous, offensive, noisy, illegal or immoral activities. You must not cause any nuisance or annoyance to any neighbours or anyone else during your stay.

You and your party must not smoke inside any Accommodation. Please refer to the Site Specific Rules for information on smoking elsewhere on Site.

SITE RULES

Park in the designated area
Exercise extreme caution in the farm yard - it’s a working yard with live and dangerous machinery in operation.
Stick to the designated Luna Wilds site or designated access paths only, especially when crossing through the farm.
Exercise caution on the property at all times - the ground is uneven and given the natural environment not all hazards can be highlighted.
Do not interfere with the local wildlife or environment.
Exercise respect for the natural environment including the other inhabitants (human or otherwise)
No pets
No fires or bbqs
No littering
No loud music
No picnics
No photography or filming outside designated Luna Wilds area
Do not publicly disclose the name or location of the farm (this includes Social Media location tagging).

Please note that if you do not comply with the standards and behaviours set out in this section we

may need to exercise our rights under “Our right to evict”.

These terms and conditions are governed by English law. You and we both agree to submit to the nonexclusive jurisdiction of the English courts.

WEBSITE PRIVACY POLICY

Effective date: Feb 16, 2020

Luna Wilds ("us", "we", or "our") operates the www.lunawilds.co.uk website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.lunawilds.co.uk

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data

Luna Wilds uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data

Luna Wilds will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Luna Wilds will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Luna Wilds will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Luna Wilds may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Luna Wilds
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

Luna Wilds Yoga aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to Philippa Stevens Yoga . You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe
Paypal

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by email: lunawildsbrighton@gmail.com

COMPANY DETAILS

Luna Wilds, 284 Madeira Dr, Brighton BN2 1EN, UK